Ticket Management

AzureDesk Ticket Management makes Customer service an easy & awesome experience

Ticket Managment
Organising the Ticket

AzureDesk helps to make Customer Service easier for teams.
Assign tickets to any Agent & any Group.

When ticket volumes are high it is necessary to categorize them by using Tags for better handling and understanding.

Ticket Managment using tags

Add private notes that only you and your
team can see.

Ask questions, make suggestions, seek advice, or review messages
from new team members before they’re sent

In Line Images

You can also add images to Notes to Customers or
Private Notes by just simple Ctrl C & Ctrl V.