AzureDesk Customer Support Software

Make your Customers happy

Experience simplified helpdesk software that easily customizes to your ticketing needs
AzureDesk helps to make Customer Service easier for teams.
Get all the "must have" features of enterprise class systems in AzureDesk designed for all businesses at a minimal cost to users.

AzureDesk thrives to Go beyond Customer Satisfaction to Customer Delight

  • Ticket Management

    Provide an end to end solutions for customers issues with AzureDesk’s robust Ticket Management System.

  • Convert support email into tickets

    Convert your emails into support tickets

  • Unlimited mailbox

    AzureDesk supports an unlimited number of email addresses. Emails sent to any of these email account will get converted into tickets & will be displayed in ticket Management.

  • Support Center

    Support Center helps in answering your Customers Questions in your absence ensuring Customer Service Support 24/7.

  • Apps Integration

    Integrate AzureDesk with multiple apps including JIRA, Slack & more

  • Reporting

    Get insightful Reports on your customers interactions as well as your Agents/Team performance

  • Solve Tickets with Team Mates

    Mention your team mates in private notes using twitter style handle & notify them to collaborate to solve the tickets.

  • Ticket Tracking
  • Agent Signatures
  • KnowledgeBase
WHAT DO OUR CUSTOMERS SAY?
Reviews submitted on Capterra
"Azuredesk is allowing us to manage support tickets in an ISO270001 approved fashion, while retaining our SLAs. The great hookup to our email system allows our off-site consultants to chip in on more difficult cases, and can escalate critical issues through our business efficiently."
Campbell Brown
Managing Consultant
ABM Systems
"AzureDesk has impressed me from the first time I used it. First of all, its simplicity of use makes you don't need any documentation or manual to learn how to use it. After you register, you can start using the product with all its features for free (one agent), and then scale up based on your needs. It's really a gift!"
David Lorenzo López
Software Developer, IT Manager
Canarias.com
"Customer support is superb they always answer within a few minutes. Been using the software for a couple of weeks and am liking it. So far suites our needs as a computer repair company perfectly. I would highly recommend this software just based on how well customer support is."
Patrick Hill
Owner
Comstrat Corporation
THIRD PARTY INTEGRATIONS
Translating integration supports 50+ languages

Keep your Customers Happy.

Everything you need to start supporting your customers is a click away!