AzureDesk Customer Support Software

Make your Customers happy

Experience simplified helpdesk software that easily customizes to your ticketing needs
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Capterra recommendation badge
AzureDesk's average recommendation rating is higher than 89% of products in Help Desk
-Capterra.com, as of 9/15/17
AzureDesk helps to make Customer Service easier for teams.
Get all the "must have" features of enterprise class systems in AzureDesk designed for all businesses at a minimal cost to users.

AzureDesk thrives to Go beyond Customer Satisfaction to Customer Delight

  • Ticket Management

    Provide an end to end solutions for customers issues with AzureDesk’s robust Ticket Management System.

  • Convert support email into tickets

    Convert your emails into support tickets

  • Unlimited mailbox

    AzureDesk supports an unlimited number of email addresses. Emails sent to any of these email account will get converted into tickets & will be displayed in ticket Management.

  • Support Center

    Support Center helps in answering your Customers Questions in your absence ensuring Customer Service Support 24/7.

  • Apps Integration

    Integrate AzureDesk with multiple apps including JIRA, Slack & more

  • Reporting

    Get insightful Reports on your customers interactions as well as your Agents/Team performance

  • Solve Tickets with Team Mates

    Mention your team mates in private notes using twitter style handle & notify them to collaborate to solve the tickets.

  • Ticket Tracking
  • Agent Signatures
  • KnowledgeBase
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WHAT DO OUR CUSTOMERS SAY?
Reviews submitted on Capterra
"Azuredesk is allowing us to manage support tickets in an ISO270001 approved fashion, while retaining our SLAs. The great hookup to our email system allows our off-site consultants to chip in on more difficult cases."
Campbell Brown
Managing Consultant
ABM Systems
"This is easy to deploy and easy to use! Tech support is chat available to take care of any questions regarding the product.Organization and transparency of issues.Only con that I didn't know about this years ago!"
Chris Wood
System Administrator
Dennis Dillon Auto Group
"Clean and uncluttered application, great value for money and the support is great, with no delay in responding to calls. Being able to assign calls to external organisations is also a big benefit to us."
Steve Parlby
Head of IS
Andium Homes
THIRD PARTY INTEGRATIONS
Translating integration supports 50+ languages

Keep your Customers Happy.

Everything you need to start supporting your customers is a click away!